Hard Conversations: The Course

The conversation you're avoiding is costing more than the conversation.
Most leaders don't lack courage. They lack a framework.
Start Here, plus 6 short lessons: one for each phase of a hard conversation, and one on making it a practice.

Who it's for

You already know which conversation you're putting off. The performance issue you keep hoping will fix itself. The peer who keeps crossing a line. The thing your boss needs to hear. Every week it waits, it gets heavier, and your best people are watching what you let slide.

This course is for directors, VPs and senior leaders who want a way to have the hard conversation early, clearly and with care, and to follow through so it actually changes something.

How it works

Start Here. The Five-Question Diagnostic and the conversation you're carrying. Your lowest score tells you where to begin.

Watch the lesson. About 9 minutes, one phase, taught slide by slide.

Do the work. The lesson pauses for that phase's section of the Hard Conversations Workbook. Take one practice into a real conversation within 48 hours. Do it online, or print the PDF if you think better on paper.

Press play for the close. What shifted, and one question to sit with.

One practice. One real conversation. Come back. Every module is open from day one, so start where your score points you.

Start Here plus 6 modules

Start Here: Name the Conversation

Reading the Situation: Yellow Before Red
Preparation: A Compass, Not a Script
Delivery: Stay in the Room
Follow-Through: After You Leave the Room
The Specific Conversations: The One You Avoid Most
Building the Practice: Come Back for the Next One

After Module 6, a final section pulls your work into Your Conversations, One Page.

What's included

The Hard Conversations Workbook online, with your answers saved
Go further: free exercises from The Right Altitude, linked from every module
9 PDFs to print and write on: Start Here, the 5 phase sections, the Conversation Worksheet, The Practices, and Your Conversations, One Page
Your place saved in every lesson, on any device

Already enrolled? Open your course.

Have it this week. Not perfectly. Just directly.

Want to talk it through with me first?